#How to retrieve bitlocker recovery key install#
#How to retrieve bitlocker recovery key update#

There under the user profile associated with my business account there was an option to 'Manage Devices'. I was about to give up, but scouted around and checked the 'Users' tab. Once there, I couldn't find the device under the 'Devices' tab. Once I got into Azure, I found I needed to go to the Microsoft Endpoint Manager admin center (Microsoft Intune): ( ). After waiting four weeks for Microsoft to activate the changed 2-step-verification, I was able to get into Azure.

#How to retrieve bitlocker recovery key update#

I did discover that my old business account actually did have an Azure profile, but couldn't access it as I first had to update the 2-step-verification option (my old business email which no longer was accessible).

I read about the option of the BitLocker recovery key possibly being on Azure. I contacted Dell support and although they were prompt and helpful, the only option (as we couldn't access the boot menu anymore after my many attempts of messing with it) they offered was to swap out the hardware. I was able to revert the BIOS back to an earlier version, but upon rebooting the 'BitLocker blue screen of death' was back. I scoured the forums and read about flashing the BIOS. The Recovery Key was not in the easy-to-find places (like the accounts). On the Inspiron, I had used several accounts as well as an office365 business account, which no longer was active as the business is de-registered and the associated domain cancelled.

#How to retrieve bitlocker recovery key install#

If I had to go in and do a clean install or swap out the SSD, I'd have lost all of the data. My problem was I had several years of data on it that I was migrating to another cloud provider, but hadn't completed the migration. I've got a Dell as well (Inspiron 7300 2-in-1), and the BIOS update on activated BitLocker. Otherwise I'm loosing all my business data on working laptop.ДЄzure-active-directory - were you actually able to recover your data? Or was it a clean install which deleted all of the data? Is there any chance that recovery key still stored somewhere in portal and I could get it back with some action around account? Sign out and sign in again with a different Azure Active Directory user account. The account needs to be added as an external user in the tenant first. The experience rendered may be degraded.ДЄdditional information from the call to get a token:Дetails: AADSTS50020: User account '' from identity provider ' ' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. 'The portal is having issues getting an authentication token. Opening 'devices' section in Azure Active directory on portal I'm having message: But I still can't get recovery key from Azure Portal as account is a little outdated (it was created in 1996). The only hope for me is that I logged in into laptop using my Microsoft account. Now laptop get into bitlocker recovery mode (it could be hundreds of reason for it, I don't know which one has been triggered). I was not notified on that, so - I didn't switch it off or store recovery key somewhere. It appears that laptop was protected with Bitlocker as Dell usually do. Few years ago Dell has sold new laptop to me.